First, as your Coaches, expect us to relentlessly push you beyond your current comfort zone to improve the member & team member experience, operations, sales and service.
Second, our style of velvet glove, iron fist will not permit any latitude on agreed upon directives/initiatives/deliverables without collaboration. Of course, an “audible” may be called by you at any point in our game plan. This style of coaching will be done so in a soft and firm way that creates permanent change with the team while accomplishing extraordinary results.
Third, the reason we all need a coach is that so few people have the discipline & objectivity to hold themselves accountable. In our business, we can tend to be too close to our teams, too involved with the members and too blinded by our commitment. This inherent need for accountability & expertise helps us give you an objective “been there ear”. How many players on a basketball team would practice foul shots, run conditioning suicides or practice the full court press if a Coach was not present? EXACTLY, none!
Fourth, with our vast backgrounds that includes health within a publicly traded company, successful franchise organizations, major community hospitals & mom and pop clubs to domestic and international clients, you have nothing to lose with our “Coaches Challenge Guarantee”. This states that any and all portion of any fees can be replayed or re-done. Meaning, portions of training, time and services are all subject to a do over if you are not satisfied with our performance. We are that type of a Coaching Team!
Club Coach Services successful track record is predicated on a Collaborative Written Game Plan of Timelines, Services & Objectives with a promise of our Honest, Transparent Feedback and Measurable Deliverables.
How long will it take? Of course, much depends upon what is the game plan, objectives and promises that are agreed upon. Ultimately, our job is to work ourselves out of job by making your TEAM more self-sufficient, more accountable and improve performance without our presence. We take a long-term view for our clients with a short duration time frame. It has taken a year or longer to be the very best your TEAM can be. Sometimes in as little as one long weekend or on a short quarter.